Frequently Asked Questions

Everything you need to know about your favorite Richmond gear.

How long will it take for my AFC Richmond jersey to arrive?

Standard shipping typically takes 5-7 business days within the domestic UK, while international delivery can take 10-14 business days depending on your location.

What is your return policy if the fit isn't right?

We offer a 30-day return policy for all unworn and unwashed items. Simply use our online portal to generate a return label and send it back for a full refund or exchange.

Are the apparel items officially licensed?

Yes, all merchandise in the Ted Lasso Store Richmond is 100% officially licensed, ensuring high-quality fabrics and authentic team designs.

How should I care for my 'Believe' hoodie?

To preserve the print and fabric quality, we recommend machine washing cold with like colors and tumbling dry on low heat, or air drying for best results.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Do you offer group discounts for local football clubs?

We do! For bulk orders of 15 items or more, please contact our support team to discuss special pricing for your team or organization.