Returns & Exchanges

At TED LASSO STORE RICHMOND, we believe in the 'Lasso Way' and want you to be 100% happy with your gear. If your purchase doesn't make you feel like a Diamond Dog, we offer free returns and exchanges within 30 days of delivery.

1

Initiate Your Return

Visit our online portal and enter your order number and email address to select the items you wish to send back to the club.

2

Pack with Care

Place your unworn items back into their original packaging, ensuring all hangtags are attached—just like a pristine kit before a match.

3

Print and Post

Download your prepaid shipping label, secure it to your parcel, and drop it off at any authorized shipping location or local post office.

4

Receive Your Refund

Once our team inspects the items, we will process your refund or exchange within 5-7 business days, keeping you updated every step of the way.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing